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FAQ

Sunset over the river with Jenn Zatopek Listens in the sky.

How does counseling work?

Working with a counselor is not like going to a medical doctor–it requires your very active involvement and your best efforts to change thoughts, feelings, and behaviors that bring you suffering. You define your goals and any obstacles you face in achieving them. I’ll use my knowledge, training, and expertise to help you make the changes you want to make. Actively practicing the new skills you’ll learn in sessions is an important part of the process too. This will help you learn new ways of looking at challenges that will help you experience life with greater ease and wellbeing.

What kind of services do you offer?

I offer telehealth counseling services to all Texas and Florida residents.

How much does therapy cost?

Sessions are $160-$240 with a complimentary 15-minute phone consultation for all potential clients. Professional courtesy billing is offered to therapists. In addition, I accept Aetna, Cigna, Optum, UMR, Oscar, and United Healthcare.

What is your cancellation policy?

For all appointments, I require a 48-hour notice when you cancel a session. Your appointment time is valuable and is kept just for you, so please allow two business days when you need to reschedule. If you cancel the same day or do not show up for your appointment, I will charge you the full session fee of whatever service you have booked.

Is therapy confidential?

Yes, the law protects the privileged communication between a client and therapist. However, there are exceptions to this rule, and they are as follows: 1) report of child or elder abuse; 2) danger to self or others; and 3) if there is a court order.

What is the Good Faith Estimate?

You have the right to receive a Good Faith Estimate explaining how much your medical care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

Please make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

For questions or more information about your right to a Good Faith Estimate, please visit this website at www.cms.gov/nosurprises/consumers, email FederalPPDRQuestions@cms.hhs.gov, or call 1-800-985-3059.

How do I get started?

Please reach out to me to schedule your complimentary initial phone consultation, find out more about my services, and how they may fit your needs. There are no obligations and therapeutic healing is your choice. You can send me a call or text my practice number which is (817) 642 – 7305, or send me an email at jenn at the holyabsurd dot com (to prevent spam bots).  I look forward to hearing from you!

Image: Trinity River at sunset, Jenn Zatopek

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